Privacy Policy

गोपनीयता नीति

Last Updated / अंतिम अपडेट: 11/08/2026

Welcome to AKBB Group (“AKBB Group”, “we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information of our customers, visitors, users and business partners.

AKBB Group (“हम”, “हमें”, “हमारा” या “AKBB Group”) आपकी गोपनीयता का सम्मान करता है और आपके व्यक्तिगत डेटा की सुरक्षा के लिए प्रतिबद्ध है। यह Privacy Policy बताती है कि जब आप हमारी website, online store, products, services या अन्य digital services का उपयोग करते हैं, तब हम आपकी जानकारी को कैसे collect, use, process, store और protect करते हैं।

By accessing or using https://akbbgroup.com/, you acknowledge that you have read and understood this Privacy Policy.

https://akbbgroup.com/ का उपयोग या access करके आप स्वीकार करते हैं कि आपने इस Privacy Policy को पढ़ा और समझा है।

1. ABOUT AKBB GROUP

1. AKBB GROUP के बारे में

AKBB Group operates its digital presence through its website and online services. The website may provide information about products, brands, offers, shopping facilities, customer support and other services offered by AKBB Group.

AKBB Group अपनी website और online services के माध्यम से अपनी digital presence संचालित करता है। Website पर products, brands, offers, online shopping, customer support और AKBB Group द्वारा उपलब्ध कराई जाने वाली अन्य services से संबंधित जानकारी दी जा सकती है।

For the purpose of this Privacy Policy, AKBB Group is referred to as “AKBB Group”, “we”, “us” or “our”.

इस Privacy Policy में AKBB Group को “AKBB Group”, “हम”, “हमें” या “हमारा” कहा गया है।

2. INFORMATION WE COLLECT

2. हम कौन-सी जानकारी एकत्र कर सकते हैं

Depending on how you interact with our website and services, we may collect the following categories of information:

आप हमारी website और services का किस प्रकार उपयोग करते हैं, उसके आधार पर हम निम्न प्रकार की जानकारी collect कर सकते हैं:

A. Personal Information / व्यक्तिगत जानकारी

Full name / पूरा नाम
Mobile or telephone number / मोबाइल या टेलीफोन नंबर
Email address / ईमेल पता
Billing address / बिलिंग पता
Shipping or delivery address / शिपिंग या डिलीवरी पता
Account login information / account login information
Order and purchase information / order और purchase details
Customer support communications / customer support से संबंधित बातचीत
Information voluntarily provided through forms / forms के माध्यम से दी गई जानकारी

B. Transaction Information / लेन-देन संबंधी जानकारी

When you place an order or make a payment, we may receive information necessary to process the transaction, such as order details, transaction reference, payment status and related information.

जब आप order करते हैं या payment करते हैं, तो transaction को process करने के लिए आवश्यक order details, transaction reference, payment status और संबंधित जानकारी प्राप्त हो सकती है।

Important: Payment card, banking or other sensitive payment credentials may be processed directly by authorized payment service providers. We do not intend to unnecessarily store complete payment credentials on our own systems.

महत्वपूर्ण: Payment card, banking या अन्य sensitive payment credentials authorized payment service providers द्वारा directly process किए जा सकते हैं। हम complete payment credentials को अपने systems पर अनावश्यक रूप से store करने का उद्देश्य नहीं रखते।

C. Technical Information / तकनीकी जानकारी

We may automatically receive certain technical information when you visit our website, including:

Website visit करने पर कुछ technical information automatically collect हो सकती है, जैसे:

IP address
Browser type and version
Device type
Operating system
Approximate location derived from technical information
Pages visited
Referring pages
Date and time of access
Website interaction information
Cookies and similar technologies

3. HOW WE COLLECT INFORMATION

3. जानकारी हम कैसे प्राप्त करते हैं

We may collect information:

हम जानकारी निम्न तरीकों से प्राप्त कर सकते हैं:

When you create an account.
जब आप account बनाते हैं।
When you place an order.
जब आप order करते हैं।
When you contact our customer support.
जब आप customer support से संपर्क करते हैं।
When you subscribe to communications or promotional updates.
जब आप communications या promotional updates के लिए subscribe करते हैं।
When you submit information through website forms.
जब आप website forms के माध्यम से जानकारी submit करते हैं।
Automatically through cookies, logs and similar technologies.
Cookies, logs और similar technologies के माध्यम से automatically।
From authorized service providers involved in delivering our services.
हमारी services उपलब्ध कराने वाले authorized service providers से।

4. WHY WE USE YOUR INFORMATION

4. आपकी जानकारी का उपयोग क्यों किया जाता है

We may use your information for legitimate and necessary business purposes, including:

हम आपकी जानकारी का उपयोग आवश्यक और उचित business purposes के लिए कर सकते हैं, जैसे:

Processing and fulfilling orders
Orders को process और fulfill करना
Providing products and services
Products और services उपलब्ध कराना
Managing customer accounts
Customer accounts manage करना
Processing payments
Payments process करना
Arranging shipping and delivery
Shipping और delivery की व्यवस्था करना
Providing customer support
Customer support प्रदान करना
Responding to enquiries
Enquiries का जवाब देना
Sending order-related communications
Order से संबंधित communications भेजना
Improving website functionality
Website functionality बेहतर करना
Improving products and services
Products और services में सुधार करना
Detecting and preventing fraud, abuse or unauthorized activity
Fraud, misuse या unauthorized activity को detect और prevent करना
Maintaining website security
Website security बनाए रखना
Complying with applicable laws and regulations
लागू कानूनों और regulations का पालन करना
Maintaining business, accounting and transaction records
Business, accounting और transaction records maintain करना
Communicating offers or promotional information where permitted
जहाँ अनुमति हो वहाँ offers या promotional information भेजना

5. LEGAL BASIS FOR PROCESSING

5. जानकारी process करने का कानूनी आधार

Where applicable, AKBB Group may process personal data based on consent, contractual necessity, legitimate business purposes, compliance with legal obligations, or other lawful grounds available under applicable law.

जहाँ लागू हो, AKBB Group personal data को आपकी consent, contractual necessity, legitimate business purposes, legal obligations या applicable law के अंतर्गत उपलब्ध अन्य lawful grounds के आधार पर process कर सकता है।

We will seek consent where consent is required by applicable law.

जहाँ कानून के अनुसार consent आवश्यक होगी, वहाँ आवश्यक consent प्राप्त की जाएगी।

6. ORDER AND ACCOUNT INFORMATION

6. Order और Account Information

If you create an account or place an order, we may use your information to manage your account, process purchases, provide order updates, maintain order history and provide after-sales support.

यदि आप account बनाते हैं या order करते हैं, तो आपकी information का उपयोग account management, purchase processing, order updates, order history और after-sales support के लिए किया जा सकता है।

You are responsible for ensuring that the information provided by you is accurate and up to date.

आपके द्वारा दी गई information सही और updated रखना आपकी जिम्मेदारी है।

7. PAYMENT PROCESSING

7. Payment Processing

Payments may be processed through third-party payment gateways or financial service providers.

Payments third-party payment gateways या financial service providers के माध्यम से process किए जा सकते हैं।

Such providers may have their own privacy policies and terms. Users should review the applicable policies of the relevant payment provider where appropriate.

ऐसे providers की अपनी privacy policies और terms हो सकती हैं। जहाँ आवश्यक हो, users को संबंधित payment provider की applicable policies review करनी चाहिए।

AKBB Group does not ask customers to share confidential payment credentials, passwords, OTPs or PINs through ordinary customer-support communications.

AKBB Group customers से ordinary customer-support communications के माध्यम से confidential payment credentials, passwords, OTPs या PINs share करने के लिए नहीं कहता।

8. SHIPPING AND DELIVERY

8. Shipping और Delivery

To fulfil an order, certain information such as your name, contact number and delivery address may need to be shared with authorized logistics, courier or delivery partners.

Order deliver करने के लिए आपका नाम, contact number और delivery address जैसी आवश्यक information authorized logistics, courier या delivery partners के साथ share की जा सकती है।

Such information is shared only to the extent reasonably necessary for fulfilling the relevant service.

ऐसी information केवल उतनी सीमा तक share की जाती है जितनी संबंधित service को पूरा करने के लिए reasonably necessary हो।

9. COOKIES AND SIMILAR TECHNOLOGIES

9. Cookies और Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, maintain security and provide a better user experience.

हमारी website functionality improve करने, preferences याद रखने, website usage समझने, security बनाए रखने और बेहतर user experience देने के लिए cookies और similar technologies का उपयोग कर सकती है।

Cookies may be:

Essential cookies / आवश्यक cookies
Functional cookies / Functional cookies
Analytics cookies / Analytics cookies
Preference cookies / Preference cookies
Marketing-related cookies, where applicable / जहाँ लागू हो marketing-related cookies

You may be able to manage or restrict cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

आप browser settings के माध्यम से cookies को manage या restrict कर सकते हैं। हालांकि, कुछ cookies disable करने से website की कुछ functionality प्रभावित हो सकती है।

10. ANALYTICS AND WEBSITE IMPROVEMENT

10. Analytics और Website Improvement

We may use analytics and similar technologies to understand how visitors use our website, identify technical problems, measure performance and improve our services.

हम analytics और similar technologies का उपयोग visitors के website usage को समझने, technical problems identify करने, performance measure करने और services improve करने के लिए कर सकते हैं।

Where third-party analytics services are used, the relevant provider may process information according to its own privacy policy.

जहाँ third-party analytics services का उपयोग किया जाता है, वहाँ संबंधित provider अपनी privacy policy के अनुसार information process कर सकता है।

11. MARKETING AND PROMOTIONAL COMMUNICATIONS

11. Marketing और Promotional Communications

Where permitted by applicable law and, where required, with your consent, AKBB Group may send information about products, offers, promotions, new launches or other relevant updates.

जहाँ applicable law इसकी अनुमति देता है और जहाँ आवश्यक हो वहाँ आपकी consent के साथ, AKBB Group products, offers, promotions, new launches या अन्य relevant updates की information भेज सकता है।

You may request to stop receiving promotional communications by using the available unsubscribe mechanism or by contacting us.

आप unsubscribe mechanism का उपयोग करके या हमसे संपर्क करके promotional communications बंद करने का अनुरोध कर सकते हैं।

Transactional or service-related communications may still be sent when necessary to complete an order or provide a requested service.

Order या requested service को पूरा करने के लिए आवश्यक transactional या service-related communications फिर भी भेजी जा सकती हैं।

12. WHATSAPP, SMS AND EMAIL COMMUNICATIONS

12. WhatsApp, SMS और Email Communications

Where available and applicable, AKBB Group may use email, SMS, WhatsApp or other communication channels for customer support, order updates, verification, service notifications and promotional communications.

जहाँ उपलब्ध और लागू हो, AKBB Group customer support, order updates, verification, service notifications और promotional communications के लिए email, SMS, WhatsApp या अन्य communication channels का उपयोग कर सकता है।

We will not knowingly request sensitive authentication information such as passwords, OTPs or PINs through ordinary promotional communications.

हम ordinary promotional communications के माध्यम से passwords, OTPs या PINs जैसी sensitive authentication information जानबूझकर request नहीं करेंगे।

13. SHARING OF PERSONAL INFORMATION

13. Personal Information को Share करना

We may share personal information with trusted third parties only where reasonably necessary for legitimate business, service, legal or operational purposes.

हम personal information को trusted third parties के साथ केवल legitimate business, service, legal या operational purposes के लिए reasonably necessary होने पर share कर सकते हैं।

These parties may include:

Payment service providers
Payment service providers
Logistics and courier partners
Logistics और courier partners
Website hosting and technology providers
Website hosting और technology providers
IT and security service providers
IT और security service providers
Customer support providers
Customer support providers
Analytics providers
Analytics providers
Marketing or communication service providers
Marketing या communication service providers
Professional advisers, auditors or legal advisers
Professional advisers, auditors या legal advisers
Government authorities or regulators where legally required
जहाँ कानूनन आवश्यक हो वहाँ government authorities या regulators

We do not intend to sell personal information to third parties for unlawful or unrelated purposes.

हम personal information को unlawful या unrelated purposes के लिए third parties को बेचने का उद्देश्य नहीं रखते।

14. LEGAL DISCLOSURES

14. कानूनी आवश्यकता पर Information Disclosure

We may disclose information where required or permitted by applicable law, legal process, court order, regulatory requirement, fraud prevention requirement, security concern or protection of our legal rights.

Applicable law, legal process, court order, regulatory requirement, fraud prevention, security concern या अपने legal rights की protection के लिए आवश्यक या permitted होने पर हम information disclose कर सकते हैं।

15. BUSINESS TRANSFERS

15. Business Transfer

If AKBB Group undergoes a merger, restructuring, acquisition, sale of assets, business transfer or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

यदि AKBB Group merger, restructuring, acquisition, asset sale, business transfer या similar transaction से गुजरता है, तो applicable law के अधीन personal information उस transaction का हिस्सा बनकर transfer हो सकती है।

16. DATA SECURITY

16. Data Security

AKBB Group takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

AKBB Group personal information को unauthorized access, misuse, alteration, disclosure, loss या destruction से protect करने के लिए reasonable technical और organizational measures अपनाता है।

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

हालांकि, internet पर transmission या electronic storage का कोई भी method पूर्ण रूप से secure होने की guarantee नहीं दे सकता।

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.

इसलिए reasonable precautions लेने के बावजूद हम information की absolute security की guarantee नहीं दे सकते।

17. DATA RETENTION

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations.

हम personal information को उतने समय तक retain करते हैं जितना collection purpose, orders fulfil करने, services देने, business records maintain करने, disputes resolve करने, fraud prevent करने और legal obligations comply करने के लिए reasonably necessary हो।

When information is no longer required, it may be securely deleted, anonymized or otherwise handled in accordance with applicable law.

जब information की आवश्यकता नहीं रहती, तो उसे securely delete, anonymize या applicable law के अनुसार अन्य तरीके से handle किया जा सकता है।

18. YOUR PRIVACY RIGHTS

18. आपके Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including:

Applicable law के अधीन आपको अपनी personal information से संबंधित निम्न rights प्राप्त हो सकते हैं:

Right to access information
Information access करने का अधिकार
Right to correction of inaccurate information
गलत information को correct कराने का अधिकार
Right to request deletion where legally applicable
जहाँ कानूनन लागू हो वहाँ deletion request करने का अधिकार
Right to withdraw consent where processing is based on consent
Consent पर आधारित processing में consent withdraw करने का अधिकार
Right to raise a privacy-related complaint or grievance
Privacy-related complaint या grievance raise करने का अधिकार

Requests may be subject to applicable legal requirements and reasonable verification procedures.

Requests applicable legal requirements और reasonable verification procedures के अधीन हो सकती हैं।

19. CONSENT WITHDRAWAL

19. Consent वापस लेना

Where processing is based on consent, you may withdraw your consent, subject to applicable law.

जहाँ processing consent पर आधारित है, वहाँ applicable law के अधीन आप अपनी consent withdraw कर सकते हैं।

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

Consent withdraw करने से withdrawal से पहले legally carried out processing प्रभावित नहीं होगी।

20. CHILDREN’S PRIVACY

20. बच्चों की Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.

हमारी website और services का उद्देश्य बच्चों से applicable law के अनुसार required authorization या consent के बिना जानबूझकर personal information collect करना नहीं है।

If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.

यदि आपको लगता है कि किसी child की personal information अनुचित तरीके से हमें दी गई है, तो कृपया हमसे contact करें ताकि उचित action लिया जा सके।

21. THIRD-PARTY WEBSITES AND LINKS

21. Third-Party Websites और Links

Our website may contain links to third-party websites, services or platforms.

हमारी website पर third-party websites, services या platforms के links हो सकते हैं।

We are not responsible for the privacy practices, security, content or policies of third-party websites.

हम third-party websites की privacy practices, security, content या policies के लिए जिम्मेदार नहीं हैं।

We recommend reviewing the privacy policy of any third-party website before providing personal information.

किसी third-party website पर personal information देने से पहले उसकी privacy policy पढ़ने की सलाह दी जाती है।

22. DATA FROM THIRD PARTIES

22. Third Parties से प्राप्त Information

In certain situations, we may receive limited information from service providers, payment partners, logistics partners, technology providers or other authorized sources.

कुछ situations में हमें service providers, payment partners, logistics partners, technology providers या अन्य authorized sources से limited information प्राप्त हो सकती है।

Such information may be used only for legitimate purposes consistent with applicable law and this Privacy Policy.

ऐसी information का उपयोग applicable law और इस Privacy Policy के अनुरूप legitimate purposes के लिए किया जा सकता है।

23. DATA BREACH AND SECURITY INCIDENTS

23. Data Breach और Security Incidents

If AKBB Group becomes aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, mitigate and notify relevant parties or authorities as required.

यदि AKBB Group को ऐसे personal data breach की जानकारी मिलती है जिसके लिए applicable law के तहत notification आवश्यक है, तो हम investigation, containment, mitigation और required notification के लिए appropriate steps उठाएंगे।

24. ACCURACY OF INFORMATION

24. Information की Accuracy

We encourage users to provide accurate, complete and updated information.

हम users को accurate, complete और updated information provide करने के लिए encourage करते हैं।

If your information changes, you should update your account or contact us where appropriate.

यदि आपकी information बदलती है, तो जहाँ संभव हो account में उसे update करें या हमसे contact करें।

25. CHANGES TO THIS PRIVACY POLICY

25. Privacy Policy में बदलाव

AKBB Group may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.

AKBB Group अपनी services, technology, business practices या applicable laws में बदलाव के अनुसार समय-समय पर इस Privacy Policy को update कर सकता है।

When we make changes, the updated version will be published on this page with the revised “Last Updated” date.

जब बदलाव किए जाएंगे, तो updated version इसी page पर revised “Last Updated” date के साथ publish किया जाएगा।

We encourage you to review this Privacy Policy periodically.

हम आपको इस Privacy Policy को समय-समय पर review करने की सलाह देते हैं।

26. GOVERNING LAW

26. लागू कानून

This Privacy Policy shall be interpreted and governed in accordance with the applicable laws of India, subject to the applicable legal and regulatory framework.

यह Privacy Policy भारत के लागू कानूनों और applicable legal तथा regulatory framework के अनुसार interpret और govern की जाएगी।

Nothing in this Privacy Policy is intended to limit any rights or protections that cannot legally be excluded under applicable law.

इस Privacy Policy का कोई भी provision ऐसे किसी legal right या protection को limit करने के उद्देश्य से नहीं है जिसे applicable law के तहत legally exclude नहीं किया जा सकता।

27. GRIEVANCE AND PRIVACY REQUESTS

27. Privacy Complaint और Grievance

If you have any question, concern, complaint, request for correction, deletion request or other privacy-related concern, please contact AKBB Group through the official contact details published on our website.

यदि आपको privacy से संबंधित कोई question, concern, complaint, correction request, deletion request या अन्य issue है, तो website पर published AKBB Group के official contact details के माध्यम से हमसे संपर्क करें।

Privacy / Customer Support Contact:
AKBB Group
Website: https://akbbgroup.com/
Email: help@akbbgroup.com
Phone: 06242 222242
Address: Ward No 09, Village Barna, Post Barna, Ps Kusheshwar Asthan, Darbhanga, Bihar 848213

28. HOW TO CONTACT US

28. हमसे संपर्क कैसे करें

For privacy-related questions or requests, please provide sufficient details so that we can understand and process your request.

Privacy-related question या request भेजते समय पर्याप्त details provide करें ताकि हम आपकी request को समझकर उचित तरीके से process कर सकें।

AKBB Group
Website: https://akbbgroup.com/
Email: help@akbbgroup.com
Phone: 06242 222242
Address: Ward No 09, Village Barna, Post Barna, Ps Kusheshwar Asthan, Darbhanga, Bihar 848213

29. LANGUAGE AND INTERPRETATION

29. भाषा और Interpretation

This Privacy Policy is provided in English and Hindi for convenience and understanding.

यह Privacy Policy सुविधा और बेहतर समझ के लिए English और Hindi दोनों भाषाओं में दी गई है।

In case of any inconsistency between the English and Hindi versions, the interpretation shall be made in accordance with applicable law and the version officially designated by AKBB Group.

यदि English और Hindi version में किसी प्रकार की inconsistency होती है, तो applicable law और AKBB Group द्वारा officially designated version के अनुसार interpretation की जाएगी।

30. IMPORTANT SECURITY NOTICE

30. महत्वपूर्ण Security Notice

AKBB Group will never ask you to disclose your account password, payment PIN, ATM PIN, CVV, OTP or other confidential authentication credentials through unsolicited calls, messages, emails or social media communications.

AKBB Group आपको unsolicited calls, messages, emails या social media communications के माध्यम से account password, payment PIN, ATM PIN, CVV, OTP या अन्य confidential authentication credentials share करने के लिए नहीं कहेगा।

If you receive a suspicious communication claiming to represent AKBB Group, do not share confidential information and verify the communication through our official contact channels.

यदि आपको AKBB Group के नाम से कोई suspicious communication प्राप्त होता है, तो confidential information share न करें और official contact channels के माध्यम से उसकी verification करें।

31. ACCEPTANCE OF THIS PRIVACY POLICY

31. इस Privacy Policy की स्वीकृति

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of information as described herein, subject to applicable law.

हमारी website और services का उपयोग करके आप स्वीकार करते हैं कि आपने इस Privacy Policy को पढ़ और समझ लिया है तथा applicable law के अधीन इसमें वर्णित तरीके से information processing को स्वीकार करते हैं।

If you do not agree with this Privacy Policy, please discontinue use of the website and services where applicable.

यदि आप इस Privacy Policy से सहमत नहीं हैं, तो जहाँ लागू हो website और services का उपयोग बंद कर दें।

AKBB GROUP

Official Website: https://akbbgroup.com/
Privacy Policy: This page
Help: help@akbbgroup.com
Office Address: Ward No 09, Village Barna, Post Barna, Ps Kusheshwar Asthan, Darbhanga, Bihar 848213
Last Updated: 11/0/2026